Lab-grown diamonds have the same chemical composition, crystal structure, and optical properties as natural diamonds. The difference is origin: natural diamonds form underground over billions of years, while lab diamonds are grown above ground in weeks using high-pressure high-temperature (HPHT) or chemical vapor deposition (CVD) methods.

Both are certified, graded, and sold using the same 4Cs standard: cut, color, clarity, and carat weight.

Yes. A lab-grown diamond is carbon crystallized in the same structure as a natural diamond. It is not a simulant like cubic zirconia or moissanite, which are different materials entirely. Gemological labs certify lab diamonds using the same criteria as natural stones.

Yes. Standard thermal diamond testers read a lab diamond as a diamond, because it is one. Distinguishing lab from natural requires specialized equipment that most jewelers don't have on hand, which is why certification documentation matters.

Lab diamonds skip the cost and time of mining, and supply can scale to meet demand in a way mined stones can't. That production difference is reflected in price, not in the physical or optical quality of the stone.

Retail pricing includes the markup a jewelry store adds to cover overhead, staff, and showroom costs. Wholesale pricing removes that layer, since you're buying closer to the source. Calgary Lab Diamonds sells at wholesale pricing directly to the public, with no retail markup added on top.

No. Wholesale pricing is open to everyone, no business licence, resale certificate, or account approval required. This applies whether you're a jeweller, a designer, or buying a single piece for yourself.

No. There is no minimum order size. You can buy a single loose stone or a full order at the same wholesale price, with no volume requirement.

Many wholesale diamond suppliers require an account and approval process before showing a price. Calgary Lab Diamonds shows real, live pricing on every product page with no login required, so you know the exact cost before you decide to buy.

Yes. Every diamond in stock inventory is IGI certified, VS+ clarity, E-F color structure. Certification documentation is provided with every stone, showing the cut, color, clarity, and carat weight. GIA certification is available upon request. [Insert your GIA request process, e.g. "Contact us before purchase to arrange a GIA-certified stone, which may involve a longer lead time."]

Yes. Instant quotes are available directly on the site for in-stock items. For custom requests outside current inventory, contact us at info@calgarylabdiamonds.com.

Inventory is shown live. If a stone or piece is listed as in stock, it is available to purchase and ship, not on backorder.

Orders cannot be changed or cancelled after checkout. We apologize for any inconvenience.

Yes. Every order ships free, with no minimum order size required to qualify.

Orders placed Monday through Friday usually take anywhere from 5 business days up to 15 business days to arrive, excluding holidays and weekends.

Every order ships in secure packaging via insured transit, with tracking issued as soon as it dispatches.

Yes, we ship worldwide, although shipping cost will vary depending on the destination. Shipping and insurance are free on every order within Canada.

Items must be returned in their original, unworn condition with certification documents included. If the item was a custom order, returns and refunds may not be available.

This is dependent on where the return is coming from. This process usually takes 30 to 45 business days, depending on the item or items being returned.

Yes, but only to be resized. No refunds are available on custom pieces.

The client pays for return shipping and insurance.

Checkout is processed through Shopify's PCI-compliant payment system. Your information is used to authenticate your account, provide a secure payment and shopping experience, and detect or investigate possible fraudulent, illegal, or malicious activity. No security system is perfect or guarantees absolute protection, but your card details are encrypted and never stored directly on our servers.

We accept all major credit cards, charge cards, debit Visas, PayPal, and Affirm.

Yes. Financing is available through info@calgarylabdiamonds.com or through Affirm's affiliate program, available as an option on the checkout page.

Yes. A confirmation email is sent immediately after checkout, followed by shipping and tracking details once your order ships.

All checkout traffic is encrypted (look for the padlock and https in your browser). Every order is confirmed by email, and every diamond ships with certification documents you can independently verify with the issuing gemological lab.

Each certificate includes a report number that can be looked up directly on the issuing lab's website (IGI, or GIA when requested) to confirm it matches the stone you purchased.

Calgary Lab Diamonds will never ask for payment outside of our official checkout, and will never ask for your card number, PIN, or password by email or phone. If you receive a suspicious message claiming to be from us, do not click any links or share payment details, and please email us with all information you have on this matter at info@calgarylabdiamonds.com.

You are responsible for keeping your account credentials secure and are advised not to share your username, password, or other access details with anyone else. We monitor for possible fraudulent, illegal, unsafe, or malicious activity to help keep the checkout and account experience secure.

All orders ship in secure packaging via insured transit, with tracking issued on dispatch. [Confirm your policy: e.g. "Orders over $X require a signature on delivery."]

Contact us within 5 business days after your shipment has arrived at info@calgarylabdiamonds.com. Please include photos of all damaged items, proof of your order number, the email used on the order, and the shipping ID used for the order, and we'll get back to you as soon as possible.